One-Hour
Family-Owned Over
Three Generations
Expert Service at
a Fair Price
Over 4,000 Frames
to Choose From
Treating Our Patients Like Family
As a third-generation family business, we know that our patients should feel like part of our family too. You’ll always receive superior service from our caring professionals.
Check out our very own Dr. Sarah, who has been doing commercials for Independent Optical since she was three years old, and returned to run the doctor’s office in 2016.
We’re truly invested in the Rapid City community, and all our employees are local to the region.
Excellent experience. Staff is very professional, helpful, knowledgeable, personable and efficient. They get a lot done in a 30 minute appointment.
Dr. Sarah was extremely informative with awesome customer relations experience. I learned a TON from her in just the 30 minutes I was with her for Dry Eye! Wow, can't wait to see the results. Thank you so much
Appointment was scheduled 7 days out. I was in the waiting area for no more than 5 minutes. Great customer service and I will definitely be returning in the future!
The staff were very helpful and friendly. In and out in a timely manner. 😊
Everyone at Independent optical was amazing from the time I walked in. Everything they were checking was explained in detail at every step. Dr. Haeker was one of the best eye doctors I have ever had.
The staff were very friendly, and the Doctor took extra time to look at an eye injury that I had gotten a while ago. Loved the experience with them! Highly recommend to anyone. Also, the ladies that work over on the other side of the building that help you with the frames. Super knowledgeable and very friendly. They helped me get the right glasses for me, at a very affordable price!
Very friendly and professional staff and doctor. Great optical shop, as well!
I was very impressed with the place. Dr. Rotella is a very amazing lady. She listened to me as I explained the issues I was having with my vision. I mean, really listened. Didn't try to talk down to me or talk over me. She explained everything in detail in a very professional manner. I would highly recommend them to anybody needing an eye exam. My experience with them made it very pleasant to get my first eye exam and glasses.
Dr. Rotella is always pleasant, knowledgeable, and efficient. She is on time and never makes me wait for more than a couple minutes. I recently had problems with a pair of contact lenses that just didn't work for me and they replaced with no problems or difficulty. Is great to have such amazing customer service as well as reliable, quality eye care.
Dr. Kuipers is the best eye Dr in Rapid City! Very friendly and knows her business! The staff is also friendly!
Everybody there was so genuinely nice, and when they found an issue in my eye, they contacted an eye surgery place for me and set the appointment up to get me in that same day. They were really reassuring and they were great with communicating everything to me so I was never left wondering. They also have a good selection of frames to choose from. Definitely recommend this place!
Staff is courteous and helpful. Help was offered immediately, but not pushy. Found frames much less expensive than I figured. Mark always remembers me. A perfect fit, and a perfect staff.
I got in very quickly through the urgent care. They fixed the issue with my eye quite quickly and were very friendly. Highly recommend!!!
Wonderful experience here! Appreciate the professionalism, service, positivity. Highly recommend Independent Optical (Dr. Haeker)
I was very pleased with my visit. Provider was very knowledgeable. The office was very kid friendly and they were able to schedule my spouse and I together. Definitely recommend.